Last updated: August 24, 2026
This Legal Notice provides information concerning the ownership and operation of this online store and sets out important legal information relating to the use of our website and Services.
1. Business Information
This online store is operated by:
Company name: cloud.as
CVR number: 28348371
Business type: Sole Proprietorship (Enkeltmandsvirksomhed)
Responsible person: Carsten Handest Sjørup
Registered address:
Nyhavn 14, 3.
1051 København K
Denmark
Email: cs@cloud.as
Telephone: 23881199
cloud.as is an active business registered in Denmark.
2. Website Operator
cloud.as is responsible for the operation of this online store, including the presentation of products, processing of customer orders, customer service and the administration of applicable store policies.
The technical e-commerce infrastructure used by the online store may be provided by Shopify and other third-party service providers.
Unless expressly stated otherwise, purchases made through this store are transactions between the customer and cloud.as.
Shopify is not the seller of products offered by cloud.as and is not ordinarily a party to the purchase agreement between cloud.as and the customer.
3. Purpose of the Website
This website is provided for the purpose of:
- Presenting products and related information;
- Allowing customers to place orders;
- Processing payments;
- Arranging shipping and delivery;
- Providing customer support;
- Processing returns and refunds; and
- Providing other services related to our online store.
Use of this website is subject to our Terms of Service and other applicable store policies.
4. Accuracy of Information
We make reasonable efforts to ensure that information displayed on our website is accurate and up to date.
However, website content may occasionally contain:
- Typographical errors;
- Incorrect prices;
- Product description errors;
- Availability errors;
- Outdated information;
- Technical inaccuracies; or
- Incorrect delivery estimates.
Where an error is identified, we may correct or update the relevant information.
If an error materially affects an order, we will handle the matter in accordance with our Terms of Service, Return and Refund Policy and applicable consumer protection law.
Nothing in this Legal Notice limits any mandatory consumer rights.
5. Product Information
We make reasonable efforts to present product descriptions, specifications, photographs and other information accurately.
However, minor differences may occur because of:
- Screen settings;
- Device displays;
- Photography;
- Lighting conditions;
- Manufacturing variations; or
- Reasonable product updates.
Product images are generally provided for illustrative and reference purposes.
Where a product is defective, incorrectly supplied or materially different from its description, customers retain any rights available under applicable consumer protection law.
6. Intellectual Property
Unless otherwise stated, the content made available through this online store may be protected by intellectual property rights.
This may include:
- Text;
- Product descriptions;
- Photographs;
- Images;
- Graphics;
- Logos;
- Website design;
- Page layouts;
- Videos;
- Icons;
- Software;
- Marketing materials; and
- Other original content.
Such content may be owned by cloud.as, licensed to cloud.as or owned by the relevant third-party rights holder.
You may view and use website content for lawful personal shopping purposes.
Unless permitted by applicable law or expressly authorized, you may not:
- Reproduce protected content;
- Republish protected content;
- Sell or commercially distribute website content;
- Modify protected materials;
- Use our content for unauthorized commercial purposes; or
- Infringe intellectual property rights belonging to cloud.as or another party.
7. Trademarks and Third-Party Brands
Product names, company names, trademarks, logos and other identifiers belonging to third parties remain the property of their respective owners.
The appearance of a third-party trademark or product name on our website does not necessarily imply sponsorship, partnership or endorsement unless expressly stated.
8. Third-Party Links
Our online store may contain links to websites, payment providers, delivery companies, social media platforms or other services operated by third parties.
These external services are not necessarily owned or controlled by cloud.as.
We are not responsible for the content, privacy practices, security, availability or operating policies of independent third-party websites.
When you access an external website, that provider's own terms and policies may apply.
Customers should review the relevant third-party terms and privacy information before providing personal or payment information.
9. Shopify
Our online store may use Shopify's technical e-commerce platform.
Shopify may provide services including:
- Store hosting;
- Checkout infrastructure;
- Security features;
- Payment integrations;
- Store management technology; and
- Data-processing infrastructure.
Shopify may independently collect or process certain information in accordance with its own terms and privacy documentation.
Unless expressly stated otherwise, cloud.as remains the seller responsible for products offered through this online store.
10. Privacy and Personal Information
Personal information collected through our online store is handled in accordance with our Privacy Policy.
Depending on your use of the Services, information may be processed for purposes including:
- Order processing;
- Payment processing;
- Shipping;
- Customer service;
- Returns and refunds;
- Fraud prevention;
- Website security;
- Analytics; and
- Marketing where legally permitted.
For more information about personal data processing and customer privacy rights, please review our Privacy Policy.
11. Cookies
Our online store and its service providers may use cookies and similar technologies.
Cookies may be used to:
- Operate the shopping cart;
- Maintain account sessions;
- Support checkout;
- Remember preferences;
- Improve website performance;
- Analyze website usage;
- Protect website security; and
- Support advertising or marketing where permitted.
Where required by applicable law, non-essential cookies will be used subject to appropriate consent.
More information is available in our Privacy Policy or applicable cookie settings.
12. Orders and Contracts
Product orders placed through this store are subject to our Terms of Service.
Submitting an order does not necessarily mean the order has been finally accepted.
An order may be reviewed before processing or dispatch.
We may decline or cancel an order where reasonably necessary, including where:
- A product is unavailable;
- Payment cannot be verified;
- Fraud or unauthorized activity is suspected;
- Delivery is unavailable;
- An obvious pricing error has occurred; or
- Processing the transaction would violate applicable law.
Where payment has already been received for a cancelled order, an appropriate refund will be issued.
13. Shipping and Delivery
Shipping and delivery are governed by our Shipping and Delivery Policy.
Delivery times shown through the online store are estimates unless expressly stated otherwise.
Delivery may be affected by circumstances outside our reasonable control, including:
- Courier delays;
- Customs procedures;
- Severe weather;
- Transportation disruption;
- Public holidays; or
- Incorrect customer delivery information.
Mandatory consumer rights remain unaffected.
14. Returns and Refunds
Returns, exchanges and refunds are handled in accordance with our Return and Refund Policy.
Consumers may also have statutory rights under applicable consumer protection legislation.
Where applicable, consumers in the European Union or European Economic Area may have a statutory 14-day right of withdrawal for eligible distance purchases, subject to applicable legal exceptions.
Any statutory rights apply independently of voluntary return rights offered by cloud.as.
15. Consumer Protection
Nothing contained in this Legal Notice, our Terms of Service or other store policies is intended to exclude or restrict any consumer protection right that cannot legally be waived.
Where any provision of our store policies conflicts with mandatory consumer protection law, the applicable mandatory legal requirement will prevail.
16. Website Availability
We make reasonable efforts to keep the website available and functioning correctly.
However, we cannot guarantee continuous or uninterrupted access.
The website may occasionally be unavailable because of:
- Maintenance;
- Technical failures;
- Server problems;
- Internet outages;
- Security incidents;
- Third-party service failures; or
- Circumstances outside our reasonable control.
We may temporarily restrict access where reasonably necessary for maintenance, security or operational purposes.
17. Limitation of Liability
To the maximum extent permitted by applicable law, cloud.as will not be responsible for indirect or consequential losses that were not reasonably foreseeable when the relevant contractual relationship arose.
Nothing in this Legal Notice excludes or limits liability where such exclusion is prohibited by law.
In particular, nothing is intended to exclude liability for:
- Fraud;
- Fraudulent misrepresentation;
- Intentional misconduct;
- Liability that cannot legally be excluded;
- Mandatory product liability; or
- Violation of non-waivable consumer rights.
18. Security
Customers must not attempt to:
- Gain unauthorized access to our systems;
- Interfere with website operation;
- Circumvent website security;
- Introduce malware or malicious code;
- Access another customer's account;
- Scrape protected information unlawfully; or
- Use the Services for fraudulent or illegal activities.
We may restrict access to users who materially violate these requirements.
Suspected unlawful activity may be reported to appropriate authorities where necessary.
19. Governing Law
This Legal Notice and the operation of the online store are subject to the laws of Denmark, subject to mandatory rules that may apply to consumers in their country of residence.
For consumers located outside Denmark, this choice of law does not remove any mandatory consumer protections that cannot legally be waived.
20. Dispute Resolution
If you have a complaint regarding a product, order, payment, delivery, return or other matter, please contact us first so that we can attempt to resolve the issue.
Email: cs@cloud.as
Telephone: 23881199
If a dispute cannot be resolved directly, consumers may have the right to refer the matter to an appropriate consumer dispute resolution body or competent court in accordance with applicable law.
Nothing in this Legal Notice restricts a consumer's right to pursue a claim before a court with lawful jurisdiction.
21. Changes to This Legal Notice
We may update this Legal Notice from time to time to reflect:
- Changes in applicable law;
- Changes to our business;
- Changes to the Services;
- Changes to Shopify or other service providers;
- Changes in payment or delivery systems; or
- Other legitimate operational requirements.
The latest version will be published through our online store.
The “Last updated” date at the top of this Legal Notice indicates when the current version became effective.
22. Legal and Contact Information
For legal enquiries, customer service questions or other matters relating to this online store, please contact:
cloud.as
CVR number: 28348371
Responsible person: Carsten Handest Sjørup
Registered address:
Nyhavn 14, 3.
1051 København K
Denmark
Email: cs@cloud.as
Telephone: 23881199